As an ISO 9001:2000 accredited company we emphasize the importance of customer focus, leadership, involvement of people at all levels, process approach, systems and objectives, continual improvement; accurate data and analysis; and supplier relationships - a mirror image of the focus on the customer.

GMP is now an integral part of the company’s culture and ensures that Pauling’s manufacturing confirm to stringent customer specifications and comply with international regulatory requirements. The quality control team is serious, they ensure that all raw materials are fit for use. All finished products are tested to ensure that they meet customer’s specifications. Documentation is thoroughly reviewed before release of each product batch for dispatch. Pauling Industries Ltd. has quality facilities such as clean room for sterile filling and packing, large vessels for cream and toiletries products, ultrasonic tube sealing machine etc.

At Pauling we uphold the following principles and values to be the most important and consider these values in making decisions in our business: honesty, good science, quality, fairness and health and safety.